FAQ

How do I care for shrimp?

Shrimp need clean water, stable temperature, and plenty of hiding spots.

What shipping options are available?

At this time we currently only ship our shrimp food within Canada only. Neocardinia shrimp are local pick up only. Check back soon as we explore and expand.

Can I return products?

Yes, returns are accepted within 14 days of purchase with original packaging. Please email us first to help us solve your concern.

How can I contact customer support?

You can reach us via email or live chat for quick and friendly assistance.